• Metrolinx Community Charter

    Metrolinx is currently in the midst of a massive expansion that will yield better, faster, and more frequent service for millions of people across the region who will benefit from new and expanded services.


    When they are building a new LRT line, constructing a new overpass for a GO Train, or working with transit partners on an integrated fare system, they work hard to put residents and communities at the very centre of everything they do.


    Metrolinx is developing a Community Charter to give meaningful and measurable form to their commitment to communities across the GTHA. When finished, the charter will define Metrolinx’s relationship with residents and communities through a series of promises and service standards. But for that to happen, they need your help.


    Recently they have opened an online engagement opportunity for residents to review six themes that could underpin the charter:


    • Public safety
    • Fiscal responsibility
    • Courtesy and respect
    • Public Input
    • Timely Information
    • Connecting communities


    Later in March, they will share the draft wording of the specific promises based on the themes residents help refine in this initial phase.


    They know that many residents are interested in the work that Metrolinx does and may want to be involved in this process.  Individuals can sign up to participate on this webpage, which is also featured on the Metrolinx.com homepage and MetrolinxEngage.com.